Richard Blank

CEO

Brad

Pura Vida from Costa Rica!

I am able to share advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique

After 2 decades, I have trained over 10 000 bilingual telemarketers.

Plus, own the largest collection of restored American Pinball machines and antique Jukeboxes in Costa Rica making gamification a strong part of my company culture.

Chief Executive Officer for Costa Rica’s Call Center since 2008. Grown to 150 employees.

I hold a bachelors degree in Communication and Spanish from the University of Arizona.

Thank you for your consideration and time. Your podcast rocks!

Best regards,

Richard